Edric

Information about member-only deals and discounts.Loyalty members receive early access to sales and promotions.Promotional codes may be sent via email or app notifications.Offers are subject to ter...

Details on earning loyalty points and using them for rewards.Earn 1 point per $1 spent online or in-store.Redeem points for discounts, free items, or exclusive promotions.Points expire 12 months af...

Updates on store closures and special holiday schedules.Stores may close or have reduced hours on holidays such as New Year’s Day, Thanksgiving, and Christmas.Check our Store Locator for current ho...

Ways to get in touch with our support team.Email: support@example.comPhone: 1-800-123-4567 (Mon–Fri, 9 AM–6 PM)Live Chat: Available on our website, Mon–Fri, 9 AM–6 PMIn-Store Help: Visit your neare...

Help with invoices, billing issues, or payment errors.Download invoices from your account under Order History.Check that your billing info matches your payment method.For failed payments or discrep...

How to redeem gift cards and store credit during checkout.Enter your gift card code or store credit at checkout.You can combine gift cards with other payment methods.Check your balance in your acco...

How to exchange an item for a different size, color, or product.Initiate a return as usual and select Exchange.Choose the item or size you want instead.Ship the original item back using the provide...

Steps to start a return for items you purchased.Log in to your account and select My Orders.Click Return next to the item.Print the return shipping label and follow the packaging instructions.Refun...

Everything you need to know about shipping orders outside the country. We ship internationally to select countries. Important info:Shipping costs and delivery times vary by country.Customs duties o...

Learn about shipping costs, delivery options, and estimated delivery times. We offer the following shipping options:Standard Shipping: 5–7 business days, flat rate $5.99Express Shipping: 2–3 busine...